Airport Departure Lobby Post Locations

Using our return package, you can return your items to us via any post box or post office anywhere in Japan.

Lawson Convenience stores also accept post mail.

Operation hours of post offices are subjected to their respective business hours. However, the return package can be dropped off at the post box at any time. You can use the portable Wi-Fi until the last minute and drop it off at the post box before you pass the departure gate

**Please note that there are no post offices or post boxes past the departure gates at all airports**

Narita Airport Terminal 1 (4th Floor - Departure Lobby)

The post box is located by the South and North Wing International departure gates as indicated with red circles. There is also a post office that is located in the airport mall which you will see is indicated with a purple circle. The post office is open from 8:30 to 20:00 everyday

Narita Airport Terminal 1

Narita Airport Terminal 2 (3rd Floor – Departure Lobby)

There is a post box located by the North International departure gate and another one that is located right by the South International departure gate as indicated with red circles. The post office is located near the C and D check-in counters which you will see is indicated with a purple circle. Post office is open from 8:30 to 20:00 everyday.

Narita Airport Terminal 2

Narita Airport Terminal 3 (International/Domestic Departure/Arrival Lobby)

The post box is located near the food court and right in front of the Domestic flights security check as indicated with red circle.

Narita Airport Terminal 3

Haneda Airport International Terminal (3rd Floor – Departure Lobby)

The post box is located between the E and F check-in counter as indicated with red circles.

Haneda Airport International Terminal

Kansai Airport Terminal 1 (4th Floor – Departure Lobby)

The post box is location by AIU and Mitsui Sumitomo Insurance (#20 and #21).

Kansai Airport Terminal 1

New Chitose International Airport (2nd Floor – Departure Lobby)

The post box is located near the information desk indicated as the red circle and the airport post office is located in the North shop which is indicated as the purple circle. Please note that the post office is only open from 9am-5pm everyday.

New Chitose International Airport

Chubu International Airport (3rd Floor – Departure Lobby)

There is a post box located right near the information desk.

Chubu Centrair International Airport Terminal
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